1) Applicability, Contracting Partner, Delivery Restrictions
(1) These General Terms and Conditions apply to all contracts entered into between you, as the customer, and us, as the operator of the Ligne St Barth online shop (www.lignestbarth.com). By placing an order, you accept these General Terms and Conditions in the version applicable at the time of your order.
(2) The operator of the online shop and the contracting partner is:
Ligne St Barth SAS
Route de Saline, Lorient
97133 Saint-Barthélemy – French West Indies
Registered with the Commercial Register of Basse-Terre under number 507 409 076
VAT number: FR32 507409076
Represented by its President, Mr. Hervé Brin
(3) Contact: contact@lignestbarth.com – Telephone: +590 (0)5 90 27 82 63
Our online shop is intended exclusively for consumers. A “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Single EPR identification number for household packaging and graphic paper: FR223139_01KBEA / DE60059735948
2) Formation of Contract
(1) The presentation of goods in the online shop does not constitute a binding offer to sell. The offer to conclude a purchase agreement is made by you when you click the “Order with obligation to pay” button after completing the order form.
(2) Immediately after submitting your order, you will receive an email confirming receipt of your order (the “Order Confirmation”). This confirmation does not constitute acceptance of the contract. The contract is concluded only once the goods leave our warehouse and we send you a separate confirmation email (the “Contract Confirmation”).
(3) Your statutory right of withdrawal (see § 6 below) remains unaffected.
(4) The contract is concluded in French. The contract text (consisting of the order, these General Terms and Conditions and the Contract Confirmation) will be stored by us in compliance with data protection laws and sent to you by email or post together with the goods.
3) Prices and Incidental Charges
(1) The final prices shown in our online shop include the value added tax (VAT) required by law. All prices are stated in euros.
4) Payment and Retention of Title
The purchase price may be paid, at your choice and as further described on the checkout page of our online shop, by the following methods: credit card (e.g. Visa and/or MasterCard) or PayPal.
5) Delivery and Transfer of Risk
(1) The risk of accidental loss or accidental deterioration of the goods passes to you only upon delivery of the goods to you, or if you are in delay in accepting delivery. We therefore bear the risk of loss or damage to the goods during transport to you.
(2) The delivery times indicated by us are calculated from the date of our Contract Confirmation, provided that the purchase price has been paid in advance. Unless otherwise stated in our online shop, the delivery period is 3 to 10 business days.
(3) If we are unable to meet a binding delivery deadline for reasons beyond our control (for example, unavailability of goods because our suppliers have failed to deliver, or force majeure), we will inform you without delay and, if possible, provide a new estimated delivery date. If the new delivery date is not acceptable to you, or if the goods are still unavailable by that date, either party may withdraw from the contract with regard to the goods concerned. Any payment already made will be refunded without undue delay. Statutory rights remain unaffected.
(4) If no person authorized to receive the delivery is found at the delivery address you provided during normal delivery hours, the delivery service may leave or send you a written notice with further information, including details of a further delivery attempt, options for arranging a delivery appointment, or the place where the shipment may be collected. Any agreement made directly between you and the delivery service does not create liability on our part. If delivery fails for reasons beyond our control, we may withdraw from the contract and refund any payments made without undue delay. Our statutory rights, including the right to reimbursement of additional costs, remain unaffected.
6) Right of Withdrawal
(1) Consumers have a statutory right of withdrawal for distance contracts. Further information is provided below in accordance with the statutory model. Exceptions to the right of withdrawal are set out in paragraph (2) below. A model withdrawal form is provided in paragraph (3).
EXERCISE OF THE RIGHT OF WITHDRAWAL
Instructions on Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you, or a third party other than the carrier and designated by you, acquire physical possession of the goods.
To exercise the right of withdrawal, you must inform us:
Ligne St Barth SAS
Route de Saline, Lorient
97133 Saint-Barthélemy – French West Indies
Email: contact@lignestbarth.com
Telephone: +590 (0)5 90 27 82 63
You must notify us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or email). You may use the model withdrawal form below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for any supplementary costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw from the contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
You must send back the goods or hand them over to us without undue delay and, in any event, no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the 14-day period has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
(2) In accordance with statutory provisions, the right of withdrawal does not apply to contracts for the supply of sealed goods which are not suitable for return for health protection or hygiene reasons and whose seal has been removed after delivery.
(3) In accordance with statutory provisions, the following model withdrawal form is provided:
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract)
To: Ligne St Barth SAS, Route de Saline, Lorient, 97133 Saint-Barthélemy – French West Indies
Email: contact@lignestbarth.com
Telephone: +590 (0)5 90 27 82 63
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*).
– Ordered on (*) / received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
(*) Delete as appropriate.
7) Customer’s Rights in the Event of Defects
(1) Your rights in the event of material or legal defects are governed by statutory provisions, unless otherwise provided below.
(2) The product descriptions in our online shop and, where applicable, any more detailed information and instructions from the manufacturer supplied with the goods, are deemed to constitute agreements on the characteristics of the goods. Please review this information before deciding to keep the goods.
(3) We accept no liability for characteristics indicated by third parties, in particular by customers in reviews published in our online shop.
(4) We are liable for damages only in accordance with § 8 below.
(5) This section does not affect your statutory right of withdrawal (see § 6) or any rights under separate guarantees provided with the goods.
8) Liability for Damages
(1) Our liability for damages is limited to what is required by law, unless otherwise provided below.
(2) In the event of a breach of duty, regardless of the legal basis, we are liable in cases of wilful misconduct and gross negligence. We are liable for slight negligence only:
– if it results in injury to life, body or health; or
– if the damage results from the breach of an essential contractual obligation, meaning an obligation whose fulfilment is necessary for the proper performance of the contract and on whose fulfilment the contractual partner regularly relies and may rely. In this case, liability is limited to compensation for the foreseeable damage typically arising.
9) Choice of Law, Jurisdiction and Venue
(1) These General Terms and Conditions and the contractual relationship with you are governed by the laws of France, excluding uniform substantive law, in particular the United Nations Convention on Contracts for the International Sale of Goods. Mandatory statutory provisions, including more favourable consumer protection rules of the country in which you have your habitual residence, remain unaffected.
(2) The statutory provisions apply with regard to jurisdiction and venue.
10) Environmental Information
Unique EPR ID – Household Packaging
In accordance with its legal obligations regarding Extended Producer Responsibility (EPR), our company is registered with the following eco-organisations under the following unique identifiers (UIDs) for household packaging and graphic paper:
France: FRCO220720
Spain: ENV/2026/000086380
Austria: 9008392296026
Germany: DE5656292983191